MS-900 Study Guide – Microsoft 365 Fundamentals

The MS-900 exam is the only exam needed to get the Microsoft 365 Fundamentals certification, and an optional exam in all the other Microsoft 365 Paths. This exam is designed for candidates looking to demonstrate foundational knowledge on the considerations and benefits of adopting cloud services in general and the Software as a Service (SaaS) cloud model. This exam will also cover knowledge of available options and benefits gained by implementing Microsoft 365 cloud service offerings.

In this study guide, I will share both free and paid options, whether books, video training or simply links to articles and blog posts. I will not share any dumps as those are against the Microsoft Terms of Service, and by using dumps, we decrease the value of our certifications.

MS-900 Study Guide

Certification Path

Requirement Exam Name Link to Exam on Microsoft Learning Study Guide

Required for M365 Fundamentals cert.

MS-900 – Microsoft 365 Fundamentals


<No Books on the Topic yet>

Video Training

NOTE: Pluralsight is a paid resource unlike Channel9 and Microsoft Virtual Academy which are free. The quality they provide is also superior because of all the quality checks they go through, and the instructors are one of the best in the industry. The Pluralsight courses have a link to where you can get a free trial and decide for yourself if paying a subscription or not is worth it, but the 10-day free trial should allow you to view all those courses for free.

Computer Fundamentals: Virtualization and Cloud Computing
Virtualization and cloud computing are at the core of every organization’s IT strategy. This course will teach you the basics and benefits of how to efficiently utilize both virtualization and cloud computing.

<More Courses on The Way>

Microsoft 365 Fundamentals
Microsoft 365 is an intelligent solution that includes Office 365, Windows 10, and Enterprise Mobility + Security, and empowers everyone to be creative and work together, securely. Learn how it supports your org’s digital transformation.

Instructor-led training (Microsoft Official Courses)

Course MS-900T01-A: Microsoft 365 Fundamentals
This course provides foundational knowledge on the considerations and benefits of adopting cloud services and the Software as a Service (SaaS) cloud model, with a specific focus on Microsoft 365 cloud service offerings. You will begin by learning about cloud fundamentals, including an overview of cloud computing and specifically Microsoft cloud services.

Articles / Blog Posts Per Objective

Understand Cloud Concepts (15%-20%)

  • Detail and understand the benefits and considerations of using cloud services
  1. What is cloud computing? [Microsoft – Azure]

Understand Core Microsoft 365 Services and Concepts (30-35%)

  • Understand collaboration and mobility with Microsoft 365
    • May include but is not limited to: understand the concept of effective collaboration with Microsoft 365, understand the concept of enterprise mobility, device management, and application management within an organization
  1. Collaborate with Office 365 [Microsoft – Office]
  2. A foundation for modern collaboration: Microsoft 365 bolsters teamwork [eBook – Microsoft]
  3. What is Microsoft Enterprise Mobility Suite? [Blog]
  4. What is Microsoft Intune? [Microsoft Docs]
  5. Mobility [Microsoft – Services]
  • Describe analytics capabilities in Microsoft 365
  1. Microsoft 365 usage analytics [Microsoft – Docs – Office 365]
  2. Microsoft MyAnalytics Build better work habits with productivity analytics in Office 365 [Microsoft]
  3. What is Power BI? [Microsoft Docs]

Understand Security, Compliance, Privacy, and Trust in Microsoft 365 (30-35%)

  • Understand security and compliance concepts with Microsoft 365
    • May include but is not limited to: understand key components that need to be protected within an organization’s cloud and on-premise infrastructure, understand key security pillars of protection, including identity, documents, network, and devices
  1. Intelligent security for the modern workplace [Microsoft 365]
  2. Azure identity management security overview [Microsoft – Azure – Security]
  • Understand identity protection and management
    • May include but is not limited to: understand concepts of cloud identity, on-premise identity, and hybrid identity, understand document protection needs and capabilities of Azure Information Protection (AIP), understand Multi-Factor Authentication (MFA)
  1. Understanding Office 365 identity and Azure Active Directory [Microsoft – Docs]
  2. What is Azure Information Protection? [Microsoft – Docs]
  3. What is Azure Active Directory Identity Protection? [Microsoft – Azure – Active Directory]
  4. What is hybrid identity? [Microsoft – Azure – Active Directory]
  5. How it works: Azure Multi-Factor Authentication [Microsoft – Azure – Active Directory]
  6. Plan for multi-factor authentication for Office 365 Deployments [Microsoft – Docs]
  • Understand security usage scenarios and services
    • May include but is not limited to: compare security usage scenarios and services available with Azure Active Directory P1, P2, and Active Directory Domain Services (AD DS), describe usage scenarios and capabilities for directory synchronization and authentication of on-premises AD with Azure AD, understand how Microsoft 365 services addresses the most common current threats
  1. Azure Active Directory pricing and Feature Comparison [Azure]
  2. Active Directory Domain Services Overview [Microsoft Docs]
  3. What is Azure AD Connect? [Microsoft – Azure – Active Directory]
  4. Integrate on-premises Active Directory domains with Azure Active Directory [Microsoft – Azure]
  5. Office 365 threat investigation and response [Microsoft Docs]
  • Understand the need for unified platform for device management
    • May include but is not limited to: understand Mobile Device Management (MDM), understand Mobile Application Management (MAM), understand capabilities of Intune
  1. Overview of Mobile Device Management (MDM) for Office 365 [Office Support]
  2. Definition: mobile application management (MAM) [Blog]
  3. Frequently asked questions about MAM and app protection [Microsoft Docs]
  4. What is Microsoft Intune? [Microsoft – Docs]
  5. What can Intune do for my company? [Microsoft Docs]
  • Understand the Service Trust Portal and Compliance Manager
    • May include but is not limited to: understand the trust relationship with Microsoft, service locations, confidence in data protection, how to address most common cloud adoption show stoppers
  1. Microsoft Trust Center [Microsoft]
  2. Global Datacenters [Microsoft]
  3. Where is your data located? [Microsoft]
  4. Service Trust Portal [Microsoft]
  5. Get started with the Microsoft Service Trust Portal [Microsoft – Docs]
  6. Microsoft 365 Adoption Guide [eBook – Microsoft]

Understand Microsoft 365 Pricing and Support (25-30%)

  • Understand Licensing options available in Microsoft 365
    • May include but is not limited to: describe M365 subscriptions and management options, understand key selling points of M365 in segments of productivity, collaboration, security, and compliance, understand the different licensing and payment models available for M365, understand how to determine and implement best practices
  1. Microsoft 365 Enterprise overview [Microsoft Docs]
  2. Microsoft 365 Productivity Library [Microsoft Docs]
  3. A foundation for modern collaboration: Microsoft 365 bolsters teamwork [eBook – Microsoft]
  4. Understand cloud payment options [Microsoft Support]
  5. Office 365 Plan Options [Microsoft Docs]
  6. Microsoft 365 Business Frequently Asked Questions [Microsoft – Docs]
  • Plan, predict, and compare pricing
    • May include but is not limited to: understand the Cloud Solution Provider (CSP) pricing model for Windows and Microsoft cloud services, understand the basics of cost benefit analysis for on-premise vs. cloud, understand billing and bill management options available
  1. What is the Cloud Solution Provider (CSP) program? [Microsoft]
  2. Cloud Solution Provider program – selling in-demand cloud solutions [Microsoft Docs]
  3. Modern Workplace Solution ROI Calculator [Microsoft]
  4. The high cost and risk of On-Premise vs. Cloud [Blog]
  5. Billing [Microsoft Docs]
  6. View your bill or invoice [Microsoft Docs]
  7. Azure CSP overview [Microsoft]
  8. Cost comparison – cloud vs on-premise 2018/19 [Blog]
  • Describe support offerings for Microsoft 365 services
    • May include but is not limited to: describe how to create a support request for Microsoft 365 services, describe Service Level Agreements (SLAs), understand how to determine service health status
  1. Office 365 support [Microsoft – Office]
  2. How To Create New Service Request On Office 365 Support For Business Support [Blog]
  3. Find help and open a support ticket for Azure Active Directory [Microsoft Docs]
  4. Support [Microsoft – Docs]
  5. Service Level Agreement [Microsoft Docs]
  6. SLA summary for Azure services [Microsoft – Azure]
  7. SLA for Cloud Services [Microsoft – Azure]
  8. Service Health and Continuity [Microsoft – Docs]
  9. How do I check my online service health? [Microsoft – Docs]
  • Understand the service lifecycle in Microsoft 365
    • May include but is not limited to: understand private, public preview, and General Availability (GA) and their correlation to support policy and pricing
  1. Modern Lifecycle Policy [Microsoft support]
  2. Microsoft Lifecycle Policy [Microsoft]
  3. Software release life cycle (GA) [Wikipedia]
  4. Access public and private preview features [Blog]

Additional Tips

I think the best thing that you can do after reading this, or even meanwhile, is to open up an E3 or an E5 trial subscription, and try out everything that you read about. Only when you try it, you hit some bugs you really understand how it works in a real life scenario!

Did I miss any cool links in this guide? Let me know in the comments!

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