SharePoint 2013 SSRS – The remote server returned an error: (500) Internal Server Error

SharePoint 2013 SSRS – The remote server returned an error: (500) Internal Server Error

While (trying) to install SharePoint Server Reporting Services at one of my clients, I got into some pretty nice errors (SSRS Errors, Gotta catch ’em all!). This one was the one that made me crazy for a few weeks because I never found out why I was having it, however I found out a way to fix it that worked, so I will share it with you in order to not lose hair over it like me. The error is basically getting a The remote server returned an error: (500) Internal Server Error whenever you click on either “System Settings” or “Manage Jobs”

The error:

The remote server returned an error: (500) Internal Server Error

This doesn’t tell us much, however when we go into Event Viewer we find two event IDs that are related to this and they both have similar messages.

Event ID 1310.

Event ID 6398

The thing we find in common in both those errors is “Could not find permission set named ‘ASP.Net'”. After countless hours spent on google, bing and even yahoo and after even some of the best SharePoint people I know couldn’t find the issue, I discovered a way to make it work. Is this the best way? Probably not. I hope that it will help people that were in the same situation at me and want to get SSRS Working. Here are the steps.

What you probably already done to get to the error:

  • Install Reporting Servers + Addin
  • Run the PowerShell commands (Install-SPRSService & Install-SPRSServiceProxy & get-spserviceinstance -all |where {$_.TypeName -like “SQL Server Reporting*”} | Start-SPServiceInstance)
  • Create the SSRS Service Application.

What I did to fix it:

  • Delete the SSRS Service Application as well as Databases.
  • Run the following PowerShell command: “get-spserviceinstance -all |where {$_.TypeName -like “SQL Server Reporting*”} | Stop-SPServiceInstance”
  • Run the following PowerShell command: “Install-SPRSService –Uninstall’
  • Run the following PowerShell command: “Install-SPRSServiceProxy –Uninstall’
  • Go to Control Panel, Select SQL Server and then click REPAIR. Do a full repair of the SSRS + Addin feature (you shouldn’t have anything else installed on the server anyway, so just select all)
  • Run the PowerShell commands (Install-SPRSService & Install-SPRSServiceProxy & get-spserviceinstance -all |where {$_.TypeName -like “SQL Server Reporting*”} | Start-SPServiceInstance)
  • Create the SSRS Service Application.

Now everything should work! Drop a comment if this helped!

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Comments

do we have to install SSRS on SQL box as well?

you need to install it on the SharePoint server running SSRS Service. Don’t need to add it on your SQL Server!

Hi All, I’m experiecing a the same error using PoerPivot. Can anyone help?

Sorry, my bad spelling shows my levels of frustration! I’m experiecing the same error in Excel PowerPivot. Can anyone help

Yes! It worked! Thank you so much!!

It didn`t work for me. After executing all the steps I still get the “The remote server returned an error: (500) Internal Server Error.
” error

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